FREQUENTLY ASKED QUESTIONS
Those Questions that get asked oh so Frequently...
Explore the FAQs to ensure you're well-prepared to embark on your event journey with us.
Let me tell you a little something about us..
All The Things Rentals is Family Owned and Operated. We love helping create memorable, high quality, stress-free events for our fellow Minnesotans. We believe a smile and respect go a long way
We believe in honesty, integrity, and transparency in all that we do. We treat every customer with respect and professionalism, and we are committed to maintaining the highest standards of quality and cleanliness in our rental inventory.
We have the knowledge and expertise to handle events of any size and complexity. From small backyard parties to large corporate functions, we have the resources and equipment to make your event a success. wedding rentals and event rentals are our specialty
Those Questions that get asked oh so Frequently...
Explore the FAQs to ensure you're well-prepared to embark on your event journey with us.
We have an order minimum of $250 before Delivery is available. The Delivery Fee is based on distance from the Eagan warehouse. You can opt for Customer Pickup/Dropoff to avoid Delivery Fees or if your order is below $250
All orders require a 50% deposit to be confirmed, The remainder of the balance is charged 7 days prior to your event. if your event is booked 7 days or less from your event then full balance is due at booking. Acceptable forms of payment include check, cash and credit/debit card. Some more expensive luxury items may require a larger percent of a deposit. Any payments past 30 days will incur a 2% Finance charge every 30 days. Some repeat late offenders will only have 15 days to pay, and incur a 2% finance charge every 15 days.
Reservations on most items can be cancelled at any time with a few exceptions. However, the 50% deposit is non-refundable. Tent sidewalls and tent heaters cannot be cancelled within 14 days of the event. If your dream was to have an open air party and no tent, you can reserve a tent as back up, and if the weather is going to be nice you can cancel the tent short notice. We do not charge you 100% for the tent, just 50% to help defer the loss of revenue we would have gained from being able to rent it out to another customer. Any amount you put down for deposit would still be applied.
Minor changes to orders prior to the event are often expected, as the number of guests can frequently change. We recommend that you attempt to make any changes at least one week prior to delivery. We will make every effort possible to meet your needs.
We deliver chairs, tables, tents and event rentals throughout Minnesota, with free delivery for the first 5 miles from our Eagan location. We serve Minneapolis, St. Paul, and surrounding communities